Customer Response Executive

Bpo

Profile: Customer Response Executive

Industry: BPO Telecom

Education: 12+Above

Working Hours- 9 Hours (Fix Day Shift)

Salary – 8000 to (Depends on interview)

Job location: Indore, Madhya Pradesh

Immediate Joiner Only

Job Responsibilities

Manage Inbound/Outbound calls

• Identify customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Follow communication procedures, guidelines and policies

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Secondary School

• Role

  Customer Response Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office