Customer Representative Service (CSR)

WGS BPO SERVICES LLP

Job Tittle

Customer Representative Service (CSR)

Job Overview

USA Lead Generation voice process

Responsibilities and Duties

Provide a bullet point list of the responsibilities and duties of this job.

Manage large amounts of inbound and outbound calls in a timely manner.

Follow communication “scripts” when handling customer’s calls.

Build sustainable relationships and engage customers by taking the extra mile.

Keep records of all conversations.

Qualifications

Experience: Fresher’s are also welcome.

Specific skills: Excellent communication skills in English Language.

Timing

FIXED NIGHT SHIFT (8 hours working + 1 hour break).

MALE FEMALE BOTH CAN APPLY.

FIXED SATURDAY & SUNDAY WEEKOFF.

Location: Thane (West).

Job Types: Full-time, Regular / Permanent, Internship, Fresher

Salary: ₹12, - ₹25, per month

Benefits:

Food allowance

Schedule:

Monday to Friday

Night shift

US shift

Supplemental Pay:

Performance bonus

COVID-19 considerations:

COMMON SURFACES ARE SANITISED REGURLARLY.

Education:

Secondary(10th Pass) (Preferred)

Experience:

INTERNATIONAL BPO: 1 year (Preferred)

Language:

English (Preferred)

Shift availability:

Night Shift (Preferred)

Work Remotely:

No

Speak with the employer

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  B.A, B.Com, B.E, B.Sc, Diploma, Higher Secondary, Any Bachelor Degree, Post Graduate Diploma, Secondary School

• Role

  Customer Representative Service

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office