Customer Representative

credence resource management

International BPO - Voice Process (US collections process)

Position Title - Executive - Customer Service

Location – Pune

Highlights:

 Best In Market Salaries from lakhs up-to 4 lakhs

 6 week new hire training program

 Unlimited Incentive Plan with transparent KRA's

 Enhance your Analytical/Decision Making & Negotiation skills

 Cross functional Growth opportunities within 6 months for experienced candidates

 Free Medical/Life insurance

 Employee Centric Policies

 Free Home Pick & Drop Transportation

 Fixed shifts

 8 hour shifts [Including the 45 min break]

 Free transport [Home pick-up & drop]

Profile Summary:

As an Executive - Customer Service, you will be responsible to communicate with consumers of

healthcare and telecommunication providers in the United States to collect on overdue and unpaid

bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating

for the overdue payment, on behalf of the client.

Position requirements:

 Good English verbal skills required

 This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am

 Sunday fixed Off & Alternate Saturday Working

 Candidates with experience in collections or mortgage services will have an advantage

• Experience

  0 - 5 Years

• No. of Openings

  20

• Education

  Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School

• Role

  Customer Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office