Customer Relationship Officer

Bankbazaar

JOB DESCRIPTION:

Job Title: Customer Relationship Officer

Job Location: Ambattur, Chennai, Tamil Nadu, India

Roles & Responsibilities:

• Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility

• Suggesting the customer alternative products based on need, lifestyle & spending power

• Explaining the customers about the benefits and offers related to the products

• Verify customer details and guide them through application gateway

• Maintain amicable conversation throughout the call and build customer delight

Required Skillset:

• Excellent Communication and interpersonal Skills

• Ability to converse in multi-language (Hindi & English)

• Ability to convince & assist customers in all their queries

• Should be comfortable traveling to Ambattur

Mandatory Skills: Excellent Verbal communication in English & Hindi

Education: Any Graduation (with or without backlogs) / 12th / 10th + 2 yrs diploma

Salary: ,000/- Take home / per month + Incentives

Shift Timings: 9:00 to 6:00 (including all the breaks in between)

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  Higher Secondary, Any Bachelor Degree, Secondary School

• Role

  Customer Relationship Officer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office