Customer Relationship Officer

  • icon job experience 0 - 5 Years
  • icon job opening 20 Openings
  • icon salary 1.3-1.8 Lac/Yr
  • icon job location Mumbai
  • Face-to-Face interview Face-to-Face interview

Job Description

Job Description:

Responsibilities:

Engage with potential and existing customers via telephone to promote products or services.

Build and maintain strong relationships with customers, understanding their needs and preferences.

Provide accurate information about products or services, addressing any inquiries or concerns promptly.

Proactively contact customers to follow up on inquiries, provide updates, and offer solutions to enhance customer satisfaction.

Identify sales opportunities and upsell products or services to maximize revenue generation.

Maintain a database of customer interactions, including contact details, feedback, and sales activities.

Collaborate with sales teams to meet or exceed sales targets and objectives.

Stay updated on product knowledge, pricing, and promotions to effectively communicate with customers.

Resolve customer complaints or issues efficiently, escalating complex cases to the appropriate department if necessary.

Adhere to company policies, procedures, and compliance regulations while conducting telesales activities.
  • Experience

    0 - 5 Years

  • No. of Openings

    20

  • Education

    Any Bachelor Degree

  • Role

    customer relationship officer

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Global TechHunt Services

Global TechHunt Services is one of the trusted job placement agencies in Amritsar (Punjab). The company serves organizations that are highly ambitious and determined to expand their business and excel in the sector. We offer excellent opportunities for job seekers and place every deserving candidate in their desired positions with a good salary package. Our main job is to bridge the gap between individuals seeking job opportunities and companies looking for great talents.

Global TechHunt Services comprises a team of talented specialists from the Industry. We strive to find the right people for the right position by offering need-based recruitment services with the help of our knowledge and understanding of the company and candidate requirements. We combine expertise and experience with our ambition to deliver the best recruitment solutions promptly, efficiently, and professionally.

Our team of experienced and specialized recruitment professionals not only does a proper screening of the resumes and matches the right candidates to the appropriate job vacancies but also works closely with clients to determine the skill set and qualification needed in a potential candidate. They create and provide innovative strategies to fulfill the unique demands of candidates and clients.

We provide customized, prompt, high-quality service to various industry sectors, including insurance, BPO, finance, engineering, pharmaceuticals, sales & marketing, manufacturing, IT, ITES, import/export, medical, education, training, retail, construction, tour& travel, automobile, banking, technical, and more.

Our Vision:

Our Vision is to be recognized as a reputed manpower consulting firm for Individuals, companies, and entrepreneurs.

Our Mission:

Our mission is to support our client's requirements by delivering on time, building lifelong relationships, and offering complete recruitment solutions.

Our Values:

  • Build long-lasting relationships
  • Share Knowledge
  • Gain Trust
  • Goal Oriented
Read More...
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