Customer Relationship Officer

  • icon job experience 0 - 2 Years
  • icon job opening 2 Openings
  • icon salary 0.8-2.0 Lac/Yr
  • icon job location Panipat
  • Face-to-Face interview Face-to-Face interview

Job Description

Over 9 Lac Happy Customers. the Company Has Been Growing Rapidly Since Its Inception in 2010 from 4

members to More Than 1200 Employees and the Trend Continues. with the Headquarters in Pune, It also Has

presence in Delhi, Bangalore & Mumbai. the Company is also Expanding Through the Franchise Route, with More

than 300+ Stores Opened Across Various States in India Making It the Second Largest Player in Offline Stores.

job Description: Candidates with Strong Communication Skills Who Can Make Customers Feel Welcome in Our

store Will Stand Out. You Will Help Identify Client Needs and Answer Questions About Our Products and Services And

recommend Solutions. a Positive Attitude and a Desire to Promptly Resolve Potential Customer Issues or Complaints

will Make You Successful in this Role. We are Looking for a Retail Sales Representative to Provide Excellent

customer Service and Meet Sales Quotas for Our Business.

project Description: (project On Which the New Hire Will Work)

- Proven Work Experience as a Retail Sales Representative or Sales Associate or Similar Role

- Understanding of the Retail Sales Process

- Familiarity with Consumer Behavior Principles

- Knowledge of Inventory Stocking Procedures

- Basic Math Skills

- Track Record of Achieving Sales Quotas

- Excellent Communication Skills, Capable of Building Trusting Relationships

- Ability to Perform in Fast-paced Environments

- Flexibility to Work Various Shifts

roles and Responsibilities:

- Greet and Direct Customers

- Provide Accurate Information (. Product Features, Pricing and After-sales Services)

- Answer Customers Questions About Specific Products/services

- Conduct Price and Feature Comparisons to Facilitate Purchasing

- Cross-sell Products

- Stay Up-to-date with New Products/services
  • Experience

    0 - 2 Years

  • No. of Openings

    2

  • Education

    Higher Secondary

  • Role

    Customer Relationship Officer

  • Industry Type

    Consumer Durables / Home appliance

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Firstcry

Explore kids and baby products galore at FirstCry.com, the Big Store for Little Ones. We at FirstCry.com empathize with you as a mother who always aspires to bestow her newborn, infant, baby or kid with the best things even for their smallest needs. That is why, 'Mommy Knows Best'. From breastfeeding to bathing essentials, right furniture to myriad baby care products, a mother needs them all for her lil' one. This inspires us to offer convenient & hassle-free online shopping not just for babies & kids but for moms-to-be & new moms as well.
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