Customer Relationship Manager/ Telecalling Executive

CaresAtHome

Your primary job responsibilities will include:

• Contact potential or existing customers to inform them about a product or service using scripts.

• Taking proper follow-ups.

• Answer questions about products or the company.

• Ask questions to understand customer requirement and close sales.

• Direct prospects to the field sales team when needed.

• Enter and update customer information in the database.

• Take and process orders in an accurate manner.

• Handle grievances to preserve the company’s reputation.

• Go the “extra mile” to meet sales quota and facilitate future sales.

• Keep records of calls and sales and note useful information.

• Developing and sustaining solid relationships with customers to encourage repeat business.

• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

• Taking customer feedback and solving their issue by coordination with the concern department.

• Experience

  0 - 1 Years

• No. of Openings

  15

• Education

  Higher Secondary, Secondary School

• Role

  Telecalling Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office