Job Description

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

As a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

Customer Relationship Manager Responsibilities:

Building and maintaining profitable relationships with key customers.

Overseeing the relationship with customers handled by your team.

Resolving customer complaints quickly and efficiently.

Keeping customers updated on the latest products in order to increase sales.

Meeting with managers in the organization to plan strategically.

Expanding the customer base by upselling and cross-selling.

Understanding key customer individual needs and addressing these.

Conducting business reviews using CRM programs.

Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements:

A bachelors degree in administration or a related field.

A minimum of 1 years experience.

Excellent interpersonal and communication skills.

Proficient in all Microsoft applications.

Superior product knowledge.

A team player with leadership skills.

Maintain a positive attitude focused on customer satisfaction.
  • Experience

    0 - 6 Years

  • No. of Openings

    10

  • Education

    Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree

  • Role

    Customer Relationship Manager

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Agarwal Job Placement

We introduce ourselves as Recruitment Agency based in Surat and providing Staffing solutions to reputed companies all over Gujarat since 2003. Till now Agarwal Job Placement is one of the longest-running & successful Recruitment agencies in South Gujarat and a very prominent name for its work in the Textile Industry. Agarwal Job Placement works closely to bridge the gap between talent & opportunities and offers end-to-end recruitment solutions. Since then we served more than 3000 companies recruiting more than 15000 candidates. Working for almost 2 decades now, we have our own database, systems, and analytical software ready to serve.
Read More...
Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Airport Jobs For Ground Staff

Flysky Job Solutions

  • Experience 0 - 6 yrs
  • Salary 8.5 Lac/Yr
Ground StaffCustomer Relationship ManagerCustomer Relationship OfficerCustomer Relationship ManagementCustomer Care ExecutiveReceptionistReceptionist ActivitiesFront Desk ExecutiveAirport ManagerAirport TicketingAirport OperationAirport CA

Human Resource Executive

ABC Private Limited

  • Location Dumas Road Surat
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
Customer Relationship Management

E-Commerce Manager

Fuaark

  • Experience 2 - 5 yrs
  • Salary 3.8 Lac/Yr
E-commerceProduct PositioningDigital MarketingClient Relationship Management

Opening For Customer Relationship Officer

Svasti Microfinance Pvt Ltd

  • Experience 0 - 1 yrs
Customer RelationshipCustomer CareCustomer ServiceCustomer SupportCustomer Handling

Hiring For Client Relationship Management (Female Candidates Required)

Agarwal Job Placement

  • Location Surat
  • Experience 1 - 2 yrs
  • Salary 1.3 Lac/Yr
Corporate BankingRoutingSwitchingHardware NetworkingCRM Executive

Client Relationship Management (Female Only)

Agarwal Job Placement

  • Location Surat
  • Experience 1 - 2 yrs
  • Salary 1.0 Lac/Yr
RoutingSwitching

Female - Urgent Opening For Client Relationship Management

Agarwal Job Placement

  • Location Surat
  • Experience 1 - 2 yrs
  • Salary 2.3 Lac/Yr
Corporate BankingWalk in

Customer Relationship Officer (full Time)

Svasti Microfinance Pvt Ltd

  • Experience 0 - 1 yrs
Loan ExecutiveCollection Manager

Client Relationship Manager (female)

RAS Media and Entertainment Pvt Ltd

  • Location Surat
  • Experience 0 - 2 yrs
  • Salary 3.5 Lac/Yr
Marketing CommunicationConvincing PowerPresentation SkillsComputer Operator

Customer Relationship Executive

French Crown Pvt Ltd

  • Location Surat
  • Experience 0 - 2 yrs
  • Salary 1.8 Lac/Yr
CRMCustomer Care

Branch Relationship Manager/Relationship Officer Customer Engmnt - Branch Banking

Skywings Advisors Pvt Ltd

  • Experience 3 - 9 yrs
  • Salary 5.0 Lac/Yr
Good CommunicationInterpersonal SkillsBranch RelationshipBranch Manager

CRM Executive

Agarwal Job Placement

  • Location Surat
  • Experience 0 - 6 yrs
  • Salary 4.0 Lac/Yr
CRM ExecutiveCRM SalesBranch Sales ManagerMarketing ManagerSales ConsultantSales CoordinatorSales DirectorSales ExecutiveSales ManagerSales InchargeSales PersonCustomer AssociateCustomer Relationship ExecutiveCustomer Relationship ManagerWalk in

Customer Relationship Executive

Kirti Healthcare Pvt. Ltd.

  • Location Adajan Surat
  • Experience 1 - 5 yrs
  • Salary 4.0 Lac/Yr
Customer RelationshipCRMCROCustomer RetentionClient Development

Customer Relationship Officer

Vistaar Finance Ltd

  • Experience 0 - 3 yrs
  • Salary 3.5 Lac/Yr
SalesNBFCMortgage LoansHome Loan CounsellorMLM

Customer Relationship Manager

Ras Media and Entertainment

  • Location Vesu Surat
  • Experience 0 - 1 yrs
Customer Relationship

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it