Customer Relationship Manager

Krishna Automotive

Brainstorm new ideas to deliver delightful customer experience with digital as enabler. Devise strategy and creative ways to drive online traffic to the dealerships website Collaborate with internal teams to enhance and optimize seamless customer experience through Digital Interventions SPOC at dealership for all the aspects related to Mahindras Digital & Technology initiatives Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Maintaining Dealership Website and driving enhancements .Updating and maintaining of Social Media handles of the dealership