Customer Relationship Manager

Muklava Fashion

CLIENT RELATIONSHIPMANAGER:JOBDESCRIPTION

➢ Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or services.

➢ Acting as a point of contact for complaints and escalating issues to the concern.

➢ Understand client queries and solve them in any manner.

Key skills for Client Relation Manager

➢ Polite disposition.

➢ Ability of rigorous follow-up.

➢ The ability to communicate confidently – both through speaking and writing – with colleagues and clients.

➢ Ability to understand the circumstances and act accordingly.

➢ Proactive.

➢ Thorough knowledge of products/services.

➢ Always available on calls.

Qualification :-

➢Any Graduate

➢ Experienced Female

➢ English & Hindi (preferred)

Education :-

➢ MBA Graduate

Schedule :-

➢ Day Shift

Salary : Not Disclosed

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Customer Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office