Customer Relationship Manager

  • icon job experience 2 - 5 Years
  • icon job opening 10 Openings
  • icon salary 1.0-4.5 Lac/Yr
  • icon job location Mumbai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Relationship Marketing Customer Service Operations

Job Description

Responsibilities:

• Building and maintaining profitable relationships with key customers.

• Overseeing the relationship with customers handled by your team.

• Resolving customer complaints quickly and efficiently.

• Keeping customers updated on the latest products in order to increase sales.

• Meeting with managers in the organization to plan strategically.

• Expanding the customer base by upselling and cross-selling.

• Understanding key customer individual needs and addressing these.

• Conducting business reviews using CRM programs.

• Knowing your competition and strategizing accordingly.

Requirements:

• A bachelor’s degree in administration, sales or a related field.

• Work experience 2 to 5 years

• Excellent interpersonal and communication skills

• Proficient in all Microsoft applications.

• Superior product knowledge.

• A team player with leadership skills.

• Maintain a positive attitude focused on customer satisfaction
  • Experience

    2 - 5 Years

  • No. of Openings

    10

  • Education

    Higher Secondary

  • Role

    Customer Relationship Manager

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Idea Paradise Technology Pvt. Ltd.

When Idea Paradise was first founded, the group companys investment was focused only on the Indian entertainment industry. However, after a few years of research and development, we realised we could do more. We, therefore, decided to effort exclusively on investing in new and innovative products and services and have never looked back.

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