Customer Relationship Manager

Key Skills

Relation Manager Relationship Management Customer Relation Management Customer Relationship

Job Description

Making regular calls to customer for feedback and grievances if any

A proactive approach to problem solving with strong decision making skills

He/she has to deal with existing clients & maintain relationship with the clients

Solving clients complaints & follow-up for payments

Maintaining CRM database and sharing status reports to management

Making reminder calls & emails to individual clients on daily basis

Update Collection Report for management on daily basis with calling remarks



Resolving customer complaints quickly and efficiently.

Expanding the customer base by upselling and cross selling

Monitor relationships with existing customers through CRM systems

Develop and implement marketing techniques that will drive new customers

Set specific marketing strategies to retain customers

Handling the customer queries via email, phone calls and face-to-face.

Updating the existing customers on the on-going projects on regular basis.

Responsible for all documentation, support and feedback information post sales

Preparation of MIS.
  • Experience

    5 - 9 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Customer Relationship Manager

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Client Relationship Manager

Wv Outsourcing Private Limited

  • Location Saket Delhi
  • Experience 0 - 2 yrs
  • Salary 2.0 Lac/Yr
Good Communication SkillsMS-excelCustomer Relationship

Walk-in For Walk-In For Client Relationship Manager

Xico India

  • Experience 0 - 2 yrs
  • Salary 2.3 Lac/Yr
Customer RelationshipClient ServicingProblem SolvingEnglish LanguageLeadership SkillsCommunication ManagementLead Generation

Urgent Requirement For Client Relationship Officer

Corporate Employment Services

  • Location Kirti Nagar Delhi
  • Experience 2 - 6 yrs
  • Salary 3.5 Lac/Yr
Customer RelationshipClient ServicingClient CoordinationClient RelationshipRevenue Expansion

Direct Walk-In Interview For Relationship Executive

F2 FINTECH PVT LTD

  • Location Patel Nagar Delhi
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
CRM SalesSalesDirect Sales

Manager - Finance,Compliance & Operations

S L S & Co.

  • Location Janakpuri Delhi
  • Experience 3 - 5 yrs
  • Salary 6.5 Lac/Yr
Chartered AccountantsMicrosoft ExcelGSTComplianceTDSGovernment LiaisonClient Relationship ManagementStaff ManagementAuditing

Opening For Manager CRM

Life Insurance Company

  • Experience 0 - 6 yrs
  • Salary 5.0 Lac/Yr
Communication Manager

CRM Executive (1-2 Years) (Female Candidates Preferred)

Kr Enterprises Placement Service

  • Experience 1 - 2 yrs
  • Salary 3.0 Lac/Yr
Leadership SkillsCRM ExecutiveAssistant Manager CRM

CRM Executive (Female)

Sanya Rent A Cab Private Limited

  • Location Mahipalpur Delhi
  • Experience 2 - 8 yrs
  • Salary 3.5 Lac/Yr
Client Relationship ManagementSpread SheetMicrosoft Excel

Customer Relationship Executive (Inside Sales) (Female Candidates Preferred)

Excellent Placement Services

  • Location Delhi
  • Experience 2 - 6 yrs
  • Salary 4.0 Lac/Yr
CRM Executive

Client Relationship Management (Female Candidates Required)

PMF Training and Wellness

  • Location Malviya Nagar Delhi
  • Experience 0 - 1 yrs
Good Communication SkillFluent English

Customer Relationship Manager

Broomees India Pvt Ltd

  • Location Delhi
  • Experience 0 - 1 yrs
Service DeskSales ExecutiveArea Marketing ManagerSales Person

Customer Support Executive (Fresher)

Career job solution

  • Experience 0 - 3 yrs
  • Salary 3.0 Lac/Yr
Customer CareVoice ProcessInternational BPOCustomer CommunicationCall CenterCustomer AssociateCustomer Relationship ExecutiveCustomer Relationship ManagerCustomer Sales ExecutiveCustomer Sales RepresentativeCustomer Service ManagerCustomer

Opening For Customer Relationship Executive

Lappy Maker Infosolution Pvt. Ltd.

  • Location Delhi
  • Experience 1 - 3 yrs
  • Salary 3.0 Lac/Yr
CRM

Customer Relationship Manager - Delhi

tax manager

  • Location Delhi
  • Experience 1 - 7 yrs
  • Salary 6.0 Lac/Yr
Relationship ManagerRelationship ExecutiveSales ManagerB2C SalesCustomer Relationship Manager

Business Relationship Manager (Female Only)

Eternity Fincorp

  • Location Delhi
  • Experience 1 - 7 yrs
  • Salary 4.8 Lac/Yr
Communication AdvisorProblem SolvingRelationship Manager DealingCustomer Relationship Manager

Customer Relationship Manager jobs near by Locations

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it