Customer Relationship Manager

  • icon job experience 0 - 2 Years
  • icon job opening 1 Openings
  • icon salary Not Disclosed
  • icon job location Jaipur
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Relationship Marketing Customer Service Operations Sales

Job Description

Job description:

Setting customer expectations and revenue goals.

Identifying customer demands and requirements.

Developing plans to address customer-specific needs.

Dealing with people of different backgrounds and temperaments.

Solving customer issues and complaints.

Planning strategies for customer care and conflict resolution.

Cross-selling products and services to the customer.

Offering exceptional customer service to customers.

Taking feedback from customers to ensure they are satisfied with the service.

Researching the competitors and devising plans accordingly.

Staying updated with the latest ways to retain customers.

Requirements:

Proven work experience as a CRM

Solid background in customer acquisition strategies

Technical expertise with CRM and analytical systems

Proficient in all Microsoft applications.

A bachelors degree in Administration or related field.

A team player with leadership skills.

Maintain a positive attitude focused on customer satisfaction.

Excellent interpersonal, communication skills and problem solving skills.
  • Experience

    0 - 2 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Customer Relationship Manager

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About CG Innovations Pvt Ltd

Create a job you dont need to take a vacation from. Not sure who said it but we are luckily living it. With this thought the idea of confetti came in. Every minute spent is a joyous time and whole heartily we love what we do.
Amongst the madness in the market, we carefully hand pick our products from the sellers who put extreme details in the products they create. The whole process of creation is as important as the product itself, hence we believe in putting our greatest efforts into curating the perfect box for every occasion and for everyones need. It is your go-to place for gift shopping.
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