Customer Relationship Manager

Ras Media and Entertainment

RESPONSIBILITIES

Overseeing the relationship with customers handled by your team.

Resolving customer complaints quickly and efficiently.

Keeping customers updated on the latest packages in order to increase sales.

Meeting with managers in the organization to plan strategically.

Expanding the customer base by upselling and cross-selling.

Understanding key customer individual needs and addressing these.

Conducting business reviews using CRM programs.

REQUIREMENTS

A minimum of 2 years experience.

Excellent interpersonal and communication skills.

Proficient in all Microsoft applications.

Superior product knowledge.

A team player with leadership skills.

Maintain a positive attitude focused on customer satisfaction.

• Experience1 - 2 Years
• No. of Openings5
• EducationHigher Secondary, Any Bachelor Degree
• RoleCustomer Relationship Manager
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office