Customer Relationship Manager

Credvent Services Pvt Ltd

Sales Relationship Manager's Job Description

We are searching for engaged Relationship Manager’s to boost sales by reaching out to

current and possible clients. To this end, the Relationship Manager will be required to obtain

lists of customer's information, and to source data for additional members of the target

customers. You should also note down important notes during conversations to facilitate

follow-ups.

To be successful as a Relationship Manager, you should be able to convince even the

toughest of customers to purchase our offerings.

Relationship Manager’s Responsibilities:

● Studying the details of services and remaining abreast of updates to these services.

● Obtaining and updating lists of customer's contact details.

● Calling active and budding clients to encourage the purchase of services.

● Addressing client's uncertainties, grievances, and suggestions on time.

● Noting important details of each conversation.

● Communicating verbal acceptances of offers to team lead for closing.

● Recording all successful and unsuccessful attempts to close sales.

● Regular follow-ups with clients to ensure closing

● Attending regular team meetings to clarify progress and performance-related

expectations.

● Conducting each of your functions with the utmost respect, regardless of others'

dispositions.

• Experience

  0 - 1 Years

• No. of Openings

  15

• Education

  B.A, B.B.A, B.C.A, B.Com, Higher Secondary, Professional Degree, Secondary School

• Role

  Customer Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office