CUSTOMER RELATIONSHIP MANAGER

Job Description

Build relationships with key employees among customers

Create plans to address clients business needs

Advise clients on creating profitable processes

Schedule regular meetings with customers to ensure they are satisfied

Act as point of contact for complaints and escalate issues as appropriate

Help sales team up-sell or cross-sell services and products

Ensure both the company and clients adhere to contract terms

Study competition to find new ways to retain customers

Set sales and revenue targets and work diligently to meet them
  • Experience

    2 - 3 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    CUSTOMER RELATIONSHIP MANAGER

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Lead Manpower Services Pvt Ltd

Established in 1992, Lead Manpower Services has a sound reputation for a systematic and hands-on approach to Human Resources Consulting. In the 20 years since our inception, we have steadily grown to become India's largest HR Services Provider. The company is a global one-stop-shop to meet all HR requirements.
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