Customer Relationship Manager (Female Only)

Montu Shalu Knitwears

Develop and maintain strong relationships with key customers.

Address customer concerns, inquiries, and complaints in a timely and professional manner.

Serve as the main point of contact for clients and ensure their needs are met.

Identify opportunities for upselling or cross-selling additional products or services.

Track customer satisfaction and follow up to ensure issues are resolved.

Collect feedback from customers to improve products and services.

Collaborate with sales, marketing, and support teams to provide a seamless customer experience.

Monitor customer accounts and ensure they are receiving appropriate services.

Prepare and present reports on customer relationships, satisfaction, and performance metrics.

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  Higher Secondary, B.A, B.B.A, B.Com, Any Bachelor Degree

• Role

  Customer Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  765/1 Chander Nagar, Pritam Nagar, Civil Lines, Ludhiana-141001