Urgent Opening For Customer Relationship Manager

Lal Ji Sarraf Pvt Ltd

3 - 5 Years
1 Openings
2.3 - 2.5 Lac/Yr
Lucknow
+1 Chowk Lucknow
Posted 3 days ago
Face-to-Face interview

Key Skills

Customer Management Customer Relationship Customer Service MS CRM Customer Handling

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Job Description

Making sure all the leads of the clients after placing orders are met.

Ensuring your existing clients are satisfied through after-sales service.

Always ask them for true feedback.

Servicing the client after receiving the order till the time of collection

of payment.

Resolve the queries and questions of all the clients.

Give or support the participants/clients about company products or

services.

Acting as a point of contact for complaints and escalating issues to

the concern.

Understand client queries and solve them in any manner.

Key skills for Client Relationship Management :

Polite disposition.

Ability of rigorous followup.

The ability to communicate confidently both through speaking and

writing with colleagues and clients.

Ability to understand the circumstances and act accordingly.

Proactive.

Thorough knowledge of products/services.

Always available on calls

Experience
3 - 5 Years
No. of Openings
1
Education
Professional Degree
Role
Customer Relationship Manager
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
332/188-(015), Gole Darwaza, Chowk Road, Lucknow, Uttar Pradesh 226003