Customer Relationship Manager (Female Candidates Required)

Lakshmi North East Solutions (LNES)

1 - 3 Years
1 Openings
1.3-1.8 Lac/Yr
Guwahati
Posted 2 days ago
Face-to-Face interview

Key Skills

Customer Relationship Customer Care Customer Service Customer Support Convincing Power Problem Management Interpersonal Skills MS Office Basic Computer Skills Communication Skills Presentation Skills

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Job Description

- Develop and maintain strong, long-term relationships with key customers to foster loyalty and repeat business.

- Act as the primary point of contact for customer inquiries, concerns, and escalations.

- Monitor customer satisfaction and feedback to identify areas for improvement in product quality and service delivery.

- Collaborate with the sales team to support existing accounts, ensuring timely delivery of products and services.

- Collect and analyze customer feedback to provide insights into market trends, product performance, and customer preferences.

- Address customer complaints or product issues efficiently and professionally, ensuring timely resolution.

- Ensure accurate order processing and timely delivery of plastic products according to customer specifications and requirements.

- Organize and attend customer meetings, site visits, and events to build relationships and network with key stakeholders.

- Work closely with the production, logistics, and quality control teams to ensure customer requirements are met without compromising on quality or delivery timelines.

- Prepare and present regular reports on customer activity, sales performance, and customer feedback to senior management.

- Identify potential new business opportunities within existing customer accounts or through new customers.

Experience
1 - 3 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Customer Relationship Manager
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Lakshmi North East Solutions (Human Resource Consultant) Rg Baruah Road, Gcc Bus Stop, Near Aunty\'s

About Lakshmi North East Solutions (LNES)

Lakshmi North East Solutions (LNES) is a respected name serving the placement sector of PAN India. This placement firm has carved a niche for itself in the HR industry as well. We are a full-fledged team of professionals engaged in serving everyone by offering various services under the same roof. Lakshmi North East Solutions (LNES) is offering HR consultancy and corporate training in Guwahati and other cities of PAN India. As a recruitment & training solution provider we assist leading corporations to effectively screen and hire right kind of people. Our leading corporate clients include many of worlds best-known recruitment brands.