Customer Relationship Manager

KNV Capital Services

0 - 2 Years
10 Openings
2.0-3.0 Lac/Yr
KK Nagar Chennai
Face-to-Face interview

Key Skills

Communication Advisor Problem Solving Negotiation Skills

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Job Description

Responsibilities:

- Handle incoming customer queries and issues via phone calls or online channels.

- Make outbound calls to follow up on customer inquiries and provide support.

- Ensure a positive customer experience by addressing concerns promptly and professionally.

- Assist in resolving product or service-related concerns and escalations.

- Proactively engage with new customers, explaining services and products to facilitate a

seamless onboarding process.

- Maintain accurate records of customer interactions and transactions.

Requirements:

- Excellent communication skills.

- Ability to handle customer inquiries and complaints with patience and empathy.

- Strong multitasking and problem-solving skills.

- Proactive approach to connecting with new customers.

- Previous experience in customer service is an advantage.

Experience
0 - 2 Years
No. of Openings
10
Education
Any Master Degree, Any Bachelor Degree
Role
customer relationship manager
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About KNV Capital Services

KNV has established itself as one of Indias leading financial advisory houses, offering various financial solutions to its Institutional, corporate and individual clients. KNV management Services is an Investments Consultancy Firm known for making investing simpler and more profitable for investors. We offer a wide range of products & services under one roof, for the convenience and benefit of our customers. We service our customer relationships through a team of over 30+CRM.The distribution of wealth is a comparison of the wealth of various members or groups in a society. It shows one aspect of economic inequality or economic heterogeneity. A recent report showed that Indias richest 1 per cent of the population hold 42.5 per cent of national wealth while the bottom 50 per cent, the majority of the population, owns a mere 2.8 per cent. KNV CAPITAL SERVICES aims to distribute the 74.3 percent of nation wealth among 90 percent population by our financial strategy and money making plan.