Customer Relationship Manager - Faridabad (Female Candidates Only)

Jyoti Placements Service

Customer service: Handle customer inquiries, feedback, and complaints

Customer retention: Develop programs to retain customers and promote word-of-mouth marketing

Customer journey: Map the steps customers take to complete an action, such as making a purchase

Market research: Conduct research to understand the needs of customers and competitors

Data analysis: Analyze customer information to identify areas for improvement

Marketing: Create and execute marketing campaigns to improve customer experience

Reporting: Provide reporting and analysis on CRM data

Communication: Work with sales and marketing teams to improve communication with customers

Process improvement: Identify ways to improve customer service and the customer experience

• Experience

  3 - 7 Years

• No. of Openings

  4

• Education

  B.B.A, B.Com

• Role

  Customer Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Faridabad