Customer Relationship Manager (Female Candidates Preferred)

  • icon job experience 0 - 2 Years
  • icon job opening 1 Openings
  • icon salary 2.0-3.0 Lac/Yr
  • icon job location Pune
  • Face-to-Face interview Face-to-Face interview

Job Description

About Us:

Topmentor is a leading educational solutions provider committed to guiding students and professionals towards their academic and career goals. We provide online courses related to Data Science.

Position Overview:

As a Customer Relationship Manager at Topmentor, you will play a critical role in connecting with potential candidates, understanding their educational needs, and converting these interactions into successful admissions. Your primary responsibilities will include reaching out to prospects, conducting engaging conversations, and providing detailed information about our programs to encourage enrollment.

Key Responsibilities:

Prospect Outreach: Initiate and maintain contact with potential candidates through phone calls and other communication channels.

Needs Assessment: Conduct in-depth discussions with candidates to understand their educational and career objectives.

Program Promotion: Provide clear and compelling information about Topmentors programs, services, and benefits to prospective students.

Conversion: Convert prospects into admissions by addressing their queries, overcoming objections, and guiding them through the enrollment process.

Customer Support: Offer ongoing support and assistance to candidates throughout the admission process, ensuring a smooth and positive experience.

Reporting: Maintain accurate records of all interactions and updates in our CRM system. Provide regular reports on conversion rates and progress.

Requirements:

Fluency in English: Excellent verbal and written communication skills in English are essential.

Skills: Strong interpersonal skills, persuasive communication, and the ability to build rapport with diverse audiences.

Benefits:

Competitive Salary

Working Hours 9:30- 5:30

Informal dress code

Cell phone & Internet reimbursement
  • Experience

    0 - 2 Years

  • No. of Openings

    1

  • Education

    Professional Degree

  • Role

    Customer Relationship Manager (Female Candidates Preferred)

  • Industry Type

    Education / Teaching / Training / Colleges /Institutes / Universities

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Spectra Commercial, Pratik Nagar, Kothrud Pune 411038

About TopMentor Educational Services Private Limited

An institute which transforms the students lives by offering highest quality education, personal attention and 100% placement support in lowest fees? Or the other institute that charges 5 times more for the branding and posh offices?
Read More...
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