Customer Relationship Manager (CRM) Service

Key Skills

Excellent Communication Interpersonal Skill Presentable Customer Relationship

Job Description

CRM (Female) for Automobile dealership

Full Job Description

To ensure that Post sales follow up is done as per proposed timeline

To ensure that Voice of customer is recorded and entered in the system correctly

To assist the Customer Relationship manager

To maintain weekly reports and share internally for solution analysis

To make a report of the delight parameters recorded across customer interaction.

To ensure correct contact details of the customer are maintained in the system.

To do a Root cause analysis of the complaints registered with the help of other functions.

To follow new processes defined from time to time.

To follow up on closure of complaints until customer confirms of satisfaction

Qualification & Skills:

Ø Experience in a similar role in the automotive industry, preferably in a dealership environment.

Ø MBA/Graduate.

Ø Excellent communication skills, with the ability to manage and motivate a team effectively.

Ø Excellent skills in the MS Office program (Word, Excel PPT, CRM DMS)

Ø Knowledge of industry regulations, health and safety standards.
  • Experience

    1 - 3 Years

  • No. of Openings

    2

  • Education

    B.B.A, B.C.A, B.Com, B.E, B.Sc, M.B.A/PGDM, M.Tech, Any Bachelor Degree, Professional Degree

  • Role

    Customer Relationship Manager

  • Industry Type

    Automobile / Auto Ancillaries

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bansal Metallics (India) Pvt. Ltd. BMPL

BANSAL METALLICS (INDIA) PVT. LTD. (BMPL) ,an Authorized Distributor of JSW Steel Ltd.(JINDAL STEEL GROUP),with the objective of developing leading edge products ,is engaged in manufacturing of prepainted /colour coated steel profile roofing/cladding sheets, C PURLINS , Z PURLINS , PEB accessories, and other building accessories. BMPL also specializes in designing, manufacturing and supply of pre-engineered steel buildings (PEB) and pre-fabricated structures.The company has its fully automated pioneering manufacturing plant located in Raipur (Chhattisgarh). This plant employs ultra modern production facilities to manufacture quality products under stringent quality norms.

BMPL is a sister concern of Bansal Steel traders (BST), an authorized dealer/distributor of JSW steel (JSW SHOPPE), SAIL & BHUSHAN Steel, having a strong presence in steel market in Chhattisgarh,Madhya Pradesh & Orissa since last 33 years. Supplying prime steel and practicing ethical business policies has been the trademark of BST. BMPL inherits the same standards in its business. BMPL profile sheets are widely supplied all over india viz. Madhya Pradesh, Orissa, Jharkhand, Andhra Pradesh, Maharashtra, Bihar, West Bengal, Tamil nadu, etc.
Read More...
Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Opening For Software CRM (Female Candidates Only)

Jain Software Foundation

  • Experience 1 - 3 yrs
  • Salary 3.5 Lac/Yr
Client Co-ordinatorCRM Manager

Software CRM - Raipur

ErNOTO

  • Location Raipur
  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Customer Relationship ManagementGood Communication SkillsSoftware Services

Software Project Manager - Raipur

Jain Software

  • Location Raipur
  • Experience 0 - 1 yrs
Good Communication SkillsSoftware Project ManagementCustomer Relationship Management

Field Sales Engineer

Space Consultant

  • Experience 1 - 4 yrs
  • Salary 4.5 Lac/Yr
Institutional SalesClient Relationship ManagementB2B SalesBusiness Development Engineer

Customer Relationship Executive

RR&R Securities Management Private Limited

  • Location Raipur
  • Experience 0 - 2 yrs
  • Salary 2.0 Lac/Yr
Customer RelationshipCRMCustomer RetentionClient DevelopmentCommunication Skills

Customer Relationship Manager

Muklava Fashion

  • Location Raipur
  • Experience 1 - 2 yrs
  • Salary 4.0 Lac/Yr
Customer RelationshipMS CRMCustomer Service Operations

Manager CRM

Khandelwal Plastics

  • Location Raipur
  • Experience 3 - 7 yrs
  • Salary 2.8 Lac/Yr
Customer RelationshipMarketingMS CRMInformation Research

Sales & Marketing Executive

MSD ENGINEERING

  • Location Raipur
  • Experience 0 - 2 yrs
  • Salary 2.5 Lac/Yr
AutoCAD OperatorCRMMicrosoft ExcelMicrosoft OfficeMS Power PointDomain ExperienceLanguage ProficiencyCommunication SkillsConfident and Soft SpokenAttractive PersonalityFollowup SkillSales ExecutiveMarketing Executive

Sales & Marketing Executive

MSD Engineering

  • Experience 0 - 2 yrs
AutoCAD OperatorCRMMicrosoft ExcelMS Office PowerpointMS Office WordSales ExecutiveMarketing Executive

Relationship Manager

BRAIN WORLD

  • Location Raipur
  • Experience 1 - 7 yrs
CommunicationCustomer Relationship Manager

Business Development Executive

Binary Code Technologies

  • Experience 1 - 6 yrs
Direct Communication SkillsDirect MarketingBusiness DevelopmentLead GenerationClient Relationship ManagementB2C SalesCustomer Relationship Management

Business Development Executive

Yuva Recruit Placement Consultant

  • Experience 0 - 5 yrs
  • Salary 2.0 Lac/Yr
Business DevelopmentKey Account ManagementLead GenerationClient Relationship Management

Business Development Executive

Anion Softech Pvt.Ltd

  • Location Raipur
  • Experience 1 - 2 yrs
Business DevelopmentCommunication SkillsClient Relationship ManagementCustomer Relationship ManagementCustomer CareCustomer SupportCustomer Service

Territory Sales Executive

WalletKar

  • Experience 1 - 2 yrs
  • Salary 3.0 Lac/Yr
Territory SalesChannel SalesRetail SalesCustomer Relationship ManagerWalk in

Client Relationship Manager

Jain Software Foundation

  • Location Raipur
  • Experience 0 - 5 yrs
  • Salary 3.5 Lac/Yr
Client Relationship Management

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it