Customer Relationship Manager (CRM)

Premsons Motor Udyog Pvt Ltd

Premsons motor is looking for CRM. The candidate must be graduate.

Primary Responsibilities:

1) Telephonic invitation to customer for periodic service n days in advance ( Service Reminder ), Service booking management using DMS and other software., Taking customer feedbacks during service and maintaining records for follow up., Post service follow up and resolution of concerns , Customer complaint tracking, redressal and necessary action at dealership, Post sale service / customer complaint record. Ensured that each customer receives outstanding service by providing afriendly environment, Maintaining customer relationships & increase customer retention.

• Experience1 - 3 Years
• No. of Openings1
• EducationAny Bachelor Degree
• RoleCustomer Relationship Manager
• Industry TypeAutomobile / Auto Ancillaries
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office