Customer Relationship Manager (CRM)

Premsons Motor Udyog Pvt Ltd

Premsons motor is looking for CRM. The candidate must be graduate.

Primary Responsibilities:

1) Telephonic invitation to customer for periodic service n days in advance ( Service Reminder ), Service booking management using DMS and other software., Taking customer feedbacks during service and maintaining records for follow up., Post service follow up and resolution of concerns , Customer complaint tracking, redressal and necessary action at dealership, Post sale service / customer complaint record. Ensured that each customer receives outstanding service by providing afriendly environment, Maintaining customer relationships & increase customer retention.

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Customer Relationship Manager

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office