Customer Relationship Executive

  • icon job experience 3 - 5 Years
  • icon job opening 1 Openings
  • icon salary Not Disclosed
  • icon job location Worli Mumbai
  • Face-to-Face interview Face-to-Face interview

Job Description

Roles & Responsibilities –

Sales

 To be responsible for making outbound calls on a daily basis using data provided.

 To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors.

 Attaining Customers & their complaints

 Feedback callings

 Handling Appointments

 Managing and scheduling appointments for procedures

 To convert the calls to new business leads.

 To achieve agreed personal and departmental targets captured from calling data provided.

 To inform potential client's on the company’s products and services.

 To gather relevant School and Corporate information.

 To use company databases to gain potential leads.

 To be proactive in identifying opportunities for new business.

 To input and maintain guest information onto the company database.

 To ensure guest satisfaction at all times.

 To deal with telephone queries.

 To build relationships with colleagues and clients.

 To deal with clients in a professional manner at all times aligned to our brand values.

 To ensure service is prompt, polite and professional standards are kept.

 To assist with other departments as required.

People / Team

 To foster good relationships with all internal departments and cross-functional teams.

 To proactively support their manager by suggesting new ideas and questioning thinking where appropriate.

 To refer to senior team members for advice and support.

 To attend all staff meetings and training sessions as and when required.

 To maintain a Guest-orientated approach and demonstrate a professional approach to work and team mates at all times.

 In addition to the above main responsibilities, the Lead Generator will be required to undertake any other task, deemed to be appropriate to the job role.
  • Experience

    3 - 5 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Customer Relationship Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Galaxy Auto Works

At Galaxy Auto Works, we are passionate about our work. We are certified engineers, technicians and are qualified to perform all possible services that your standard, hybrid or even electric vehicle may require. We are more specialized in high voltage systems services supported by our bespoke computer diagnostics.
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