Customer Relationship Executive

Galaxy Auto Works

Roles & Responsibilities –

Sales

 To be responsible for making outbound calls on a daily basis using data provided.

 To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors.

 Attaining Customers & their complaints

 Feedback callings

 Handling Appointments

 Managing and scheduling appointments for procedures

 To convert the calls to new business leads.

 To achieve agreed personal and departmental targets captured from calling data provided.

 To inform potential client's on the company’s products and services.

 To gather relevant School and Corporate information.

 To use company databases to gain potential leads.

 To be proactive in identifying opportunities for new business.

 To input and maintain guest information onto the company database.

 To ensure guest satisfaction at all times.

 To deal with telephone queries.

 To build relationships with colleagues and clients.

 To deal with clients in a professional manner at all times aligned to our brand values.

 To ensure service is prompt, polite and professional standards are kept.

 To assist with other departments as required.

People / Team

 To foster good relationships with all internal departments and cross-functional teams.

 To proactively support their manager by suggesting new ideas and questioning thinking where appropriate.

 To refer to senior team members for advice and support.

 To attend all staff meetings and training sessions as and when required.

 To maintain a Guest-orientated approach and demonstrate a professional approach to work and team mates at all times.

 In addition to the above main responsibilities, the Lead Generator will be required to undertake any other task, deemed to be appropriate to the job role.

• Experience

  3 - 5 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office