SR. Executive (Customer Relations)

Clickr Estore Pvt. Ltd.

Who are we?

Clickr Estore Pvt. Ltd. is a growing Indian e-commerce startup with a team of 15 responsible members. We own three main brands, Motherly, dealing in mother and baby accessories, PetsUp, dealing in pet dog accessories, and Chitrrakala, for painting accessories. Our office is based in Noida, Sector 63.

To know more about our company and the exciting work that we do, browse

Why us?

Our values are inspired by our mission to empower our team as we grow. We have together built a joyful and healthy culture. We do not believe in micromanagement, working under pressure, or any type of workplace politics. We endeavor each day to succeed as a team. The right attitude, responsibility and team spirit are the values that we nurture.

We are in the mode of expansion and are looking for extraordinarily passionate minds to join our team.

No of vacancies -2

Job Description

We are looking for a Sr Executive for Department Customer Relationship for our organization.

Roles and responsibilities:

Handling all customer queries and complain over emails/Whatsapp/Calls

Provide permanent resolution to customer issues.

Forward refund detail to Accounts for refund processing.

Track shipments and coordinate with courier partners.

Maintain customer records.

Interactively collect customer information.

Collect feedback from customers.

What are we looking for?

Experience- Minimum 1 years’ experience in handling Customer issues

Educational Qualification: Any Bachelor’s Degree

Language Skills: English Language Required

What do we offer?

Opportunity to work in a startup environment with a dynamic group of like-minded people.

CTC: As per company standards

Job Location: Remote

Contract Type: Full time

Job Type: Full-time

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Customer Relationship Executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office