Customer Relationship Executive

Grace Industries Ltd

Customer Relationship Executive

Experience- 2 to 3 years

Qualification- Any Graduate

Location -Nagpur

Salary- As per company standard

Job Responsibilities:

• Generation of Leads and qualifying the leads.

• Addition of new customer’s / product information into the CRM system, if data isn’t available.

• Call existing customers and distributors and close the issues, if any in- coordination with sales team.

Escalate any complaints.

• Any other task assigned by the Reporting Manager

• Expertise in CRM principles and practical sales and marketing application in a B2B environment.

• Extensive knowledge of acquisition and retention marketing techniques both online and offline.

• Experienced in working with and analyzing large datasets, with the ability to deep dive and derive actionable insights both at the strategic and tactical level.

• Technical knowledge of CRM systems.

• Only for Female candidates can apply

• Excellent communication in verbal and written are mandatory

• SAP or ERP knowledge is mandatory

• South Indian candidates are most preferable for client communication

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  B.C.A

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office