Customer Relationship Executive

  • icon job experience 1 - 7 Years
  • icon job opening 1 Openings
  • icon salary 1.3-2.5 Lac/Yr
  • icon job location Mumbai
  • Face-to-Face interview Face-to-Face interview

Job Description

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

• Acquire a thorough understanding of key customer needs and requirements

• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

• Ensure the correct products and services are delivered to customers in a timely manner

• Serve as the link of communication between key customers and internal teams

• Resolve any issues and problems faced by customers and deal with complaints to maintain trust

• Play an integral part in generating new sales that will turn into long-lasting relationships

• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Experience

    1 - 7 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Customer Relationship Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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