Customer Relationship Executive

  • icon job experience 1 - 7 Years
  • icon job opening 1 Openings
  • icon salary 1.3-2.5 Lac/Yr
  • icon job location Mumbai
  • Face-to-Face interview Face-to-Face interview

Job Description

Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

Acquire a thorough understanding of key customer needs and requirements

Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

Ensure the correct products and services are delivered to customers in a timely manner

Serve as the link of communication between key customers and internal teams

Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Play an integral part in generating new sales that will turn into long-lasting relationships

Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Experience

    1 - 7 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Customer Relationship Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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