Customer Relationship Executive

Liliyum Patisserie

1 - 5 Years
1 Openings
2.5 - 3.8 Lac/Yr
Bangalore
Posted 3 days ago
Telephonic interview

Key Skills

Business English Customer Retention Customer Management Chat Support Handling Calls

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Job Description

Job description

Understanding customer queries/requirements and respond comprehensively over chat, email & call.

Working with internal teams to resolve customer complaints or operational challenges quickly and efficiently.

Working with managers to plan strategically (. refining & defining processes)

Required Candidate profile

Excellent verbal and written English communication.

Excellent interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament.

Has patience and empathy to deal with various kinds of customers.