Customer Relationship Executive

Job Description

CUSTOMER RELATIONSHIP EXECUTIVES :

RESPONSIBILITIES OF A CUSTOMER RELATIONSHIP EXECUTIVE :

• Deliver organization details in order to persuade potential customers.

• Explain about clients and answer questions from customers.

• Obtain customer information such as name, address, and fix appointments.

• Answer telephone calls from potential customers who have been solicited through advertisements.

• Telephone or write letters to respond to correspondence from customers or to follow up initial donor contacts.

• Participate in the day to day work of the organisation – such as reporting, attending team and Board meetings as required, and taking a flexible approach to general administrative and support tasks.

• Participate in staff appraisals and appropriate training for the role.

Skills and Competencies:

•Excellent communication skills

•Flexibility

•Eveready to initiate

•Persistent

•A buoyant personality

•Ability to handle stress

•High energy levels

•Self-motivation skills
  • Experience

    0 - 6 Years

  • No. of Openings

    10

  • Education

    B.A, B.B.A, B.Com, Any Bachelor Degree

  • Role

    Customer Relationship Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bizknowmics

NGOs face numerous problems when it comes to fundraising. It could be that they are unheard of or that their cause is not being portrayed properly. Bizknowmics is a company that helps these NGOs pin down their shortfalls in fundraising and come up with solutions that are tailor-made to their needs.
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