Job Overview
Role: Customer Relationship Executive
Job Type: Full-Time
Experience: 1 Year to 2 Years
Location: Bangalore, Hyderabad and Chennai
Qualification: 12th or Any Graduation
Skills:
Product Knowledge: In-depth understanding of home loans and various insurance products.
Financial Acumen: Ability to understand and explain financial products, interest rates, and loan terms.
Sales Techniques: Mastery of sales strategies, including upselling and cross-selling.
CRM Software Proficiency: Familiarity with Customer Relationship Management (CRM) software to track and manage sales leads.
Negotiation Skills: Capability to negotiate terms and conditions with clients.
Documentation Skills: Ability to handle paperwork and documentation accurately and efficiently.
Communication Skills: Excellent verbal and written communication to convey complex information clearly and persuasively.
Customer Service Orientation: Focus on providing exceptional service to meet client needs.
Networking Skills: Ability to build a network of contacts and leverage them for business opportunities.
Roles and Responsibilities:
Develop and maintain strong customer relationships
Promote and sell financial products such as housing loans and business loans
Conduct field sales activities
Provide excellent customer service
Handle secured and unsecured loan applications