Urgent Opening For Customer Relationship Executive

Panacorp Software Solutions

Job Summary:

Were looking for a CRM Administrator to manage and improve our CRM system, boost customer engagement, and streamline business processes. The role involves maintaining system performance, supporting users, and implementing effective CRM strategies.

Key Responsibilities:

System Administration:

Manage CRM system, including user accounts and settings.

Ensure system performance and data accuracy.

Apply updates and configure new features.

User Support and Training:

Provide technical support and troubleshoot issues.

Create and deliver training sessions and guides.

Handle CRM-related queries.

Data Management:

Oversee data entry, quality, and migration.

Cleanse and validate data to keep it current.

Generate and analyze reports for decision-making.

System Optimization:

Work with stakeholders to tailor CRM functions.

Monitor system performance and suggest improvements.

Keep up with CRM best practices.

Integration and Development:

Manage integrations with other systems.

Collaborate with developers to enhance CRM features.

• Experience2 - 5 Years
• No. of Openings1
• EducationB.E, M.B.A/PGDM
• RoleCustomer Relationship Executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office
• Face interview location32/B chrystal plaza ,duthie school road, wcc junction,nagercoil