Hiring For Customer Relationship Executive

Job Description

Responsibilities:

Manage customer accounts and ensure high levels of customer satisfaction.

Address customer inquiries and resolve issues promptly.

Maintain accurate records of customer interactions and transactions.

Provide feedback to the team to improve service processes.

Develop strategies to strengthen customer relationships and loyalty.

Requirements:

Proven experience in customer service roles.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Strong problem-solving skills and a proactive attitude.

Proficiency in using CRM software and Microsoft Office Suite.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Fluency in Tamil and English is essential.

Benefits:

Competitive salary and performance-based incentives.

Comprehensive training and development programs.

Opportunities for career advancement.

Health insurance and other employee benefits.

Friendly and supportive work environment.

Office Location: Anna Nagar West, Chennai, Tamil Nadu
  • Experience

    0 - 3 Years

  • No. of Openings

    20

  • Education

    B.A, B.Arch, B.B.A, B.C.A, B.Com, B.E, B.Ed, Diploma, Any Bachelor Degree, Professional Degree

  • Role

    Customer Relationship Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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