Customer Relationship Executive (Only Females)

Mody Skoda

-Engage with premium customers through outbound calls to build and maintain strong relationships.

-customer needs and provide tailored solutions to enhance their experience with our products and services.

-Address customer inquiries, concerns, and feedback promptly and professionally, ensuring a high level of satisfaction.

-Collaborate with internal teams to resolve customer issues and improve service delivery.

-Document customer interactions and maintain accurate records in the CRM system.

-Conduct follow-ups with customers to ensure ongoing satisfaction and gather insights for continuous improvement.

-Identify opportunities for upselling and cross-selling products and services to premium customers.

-Assist in organizing customer events and engagement activities to foster community and loyalty

• Experience

  0 - 4 Years

• No. of Openings

  1

• Education

  Advanced/Higher Diploma, Professional Degree, B.A, Any Bachelor Degree, Post Graduate Diploma

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Chembur