We are looking for a motivated and customer-focused Customer Relationship Executive to join our team. The ideal candidate will be responsible for building strong customer relationships, addressing customer inquiries, and ensuring customer satisfaction through excellent service.
Key Responsibilities:
Customer Interaction & Support
Handle customer queries and provide prompt resolutions.
Maintain a positive and professional approach toward customers.
Relationship Management
Build and maintain long-term relationships with customers.
Follow up with customers to ensure satisfaction and resolve issues.
Sales & Retention
Identify customer needs and suggest suitable products/services.
Assist in achieving sales and retention targets.
Feedback & Process Improvement
Collect customer feedback and report insights to improve services.
Coordinate with internal teams to enhance customer experience.
Documentation & Reporting
Maintain accurate customer records and interaction logs.
Prepare reports on customer interactions, complaints, and resolutions.
Qualifications & Skills:
Education: Any degree (Business, Marketing, or related field preferred).
Experience: 1+ years in customer service, relationship management, or sales.
Strong communication and interpersonal skills.
Proficiency in CRM software and MS Office.
Ability to handle customer complaints and provide effective solutions.
How to Apply:
Interested candidates can send their resumes to or contact , .
Experience
1 - 7 Years
No. of Openings
10
Education
B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.E, B.Tech
Role
Customer Relationship Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
5rd Floor, No 90, Industrialist Area, GR Icon, Jyoti Nivas College Rd, opposite Gilly's 104,
1 - 7 Years
10 Openings
2.8 - 4.3 Lac/Yr
Face-to-Face interview
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