Customer Relationship Executive (female)

highway delite

0 - 1 Years
5 Openings
0.9 - 1.3 Lac/Yr
Face-to-Face interview
Mysore

Key Skills

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Job Description

�� Respond promptly to customer inquiries via phone, email, and chat.

�� Provide accurate and comprehensive information about products and services

�� Assist customers in resolving issues and concerns.

�� Investigate and analyze customer issues, identifying root causes and providing appropriate solutions.

�� Maintain accurate records of customer interactions and transactions.

�� Document common issues and solutions to contribute to the knowledge base.

Qualification and skills

Education:

�� Bachelor's degree in business, management, or a related field is preferred.

Skills:

�� Strong leadership and people management skills.

�� Ability to motivate and inspire a team to achieve performance goals.

�� Excellent verbal and written communication skills.

�� Ability to communicate effectively with team members and external stakeholders.

�� Strong analytical and problem-solving abilities.

�� Ability to handle complex customer issues and find effective solutions.