Job Title : CRM Specialist
Location : Rajendra Place, Delhi
Salary : 23,000 - 32,000 per month
Age Range : 23 - 28 years
Qualifications :
- Any graduate
Experience :
- 2 to 4 years in CRM field
Key Responsibilities :
- Manage and resolve customer inquiries and complaints promptly and professionally.
- Manage and optimize our Shopify platform, ensuring seamless navigation and user experience.
- Handle orders from High Net worth Individual (HNI) clients with professionalism and attention to detail.
- Develop and implement CRM strategies tailored to the luxury home & decor industry.
- Collaborate with cross-functional teams to analyze customer data and trends, driving targeted marketing campaigns.
- Provide regular reports and insights on CRM performance to management.
Requirements :
- Bachelor's degree in a relevant field.
Preference :
- Female candidates are preferred.
- Immediate joiners are highly encouraged to apply.
Experience
2 - 6 Years
No. of Openings
10
Education
Any Bachelor Degree, Post Graduate Diploma
Role
Customer Relationship Executive
Industry Type
Engineering / Cement / Metals
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Delhi