Customer Relationship Executive (Full Time) Freshers

BSN Infotech

Key Responsibilities:

o Provide outstanding customer service in an inbound calling process.

o Manage customer queries and resolve issues effectively.

o Work collaboratively with team members and ensure client satisfaction.

o Handle calls and offer solutions in a professional and courteous manner.

o Meet the key performance indicators (KPIs) for customer service

Required Skills and Qualifications:

Mandatory: Graduation (Full-time or Part-time)

Communication Skills:

o Fluent in English & Hindi for CRT roles.

o Good interpersonal and communication skills.

Experience:

o Freshers and experienced candidates (0-5 years) are welcome to apply.

o Previous experience in customer service or sales is a plus.

Shift Timings:

o For Male Candidates: Rotational shifts (24/7).

o For Female Candidates: Day rotational shift (No shifts beyond 8:30 PM).

Work Schedule:

o 5 days a week.

o 2 rotational off-days.

• Experience

  0 - 3 Years

• No. of Openings

  10

• Education

  Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc, Post Graduate Diploma

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  ishwaroop IT Park, behind RAGHULEELA MALL, opp. Vashi Station, Sector 30, Vashi, Navi Mumbai