Customer Relations Executive

Cogent Innovations Pvt Ltd

0 - 1 Years
1 Openings
1.5-2.3 Lac/Yr
Chennai
Face-to-Face interview

Key Skills

No Need Of Technical Knowledge Customer Handling Skills Are Required Strong Interpersonal and Collaborative Skills Ability to Forge Profound Working Relationships Outstanding Verbal and Written Communication

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Job Description

 Ensuring regular contact with existing customers to maintain company’s presence.

 Call with potential clients to gauge the utility and viability of prospective working relationships

 Proposing and deliberating potential solutions in consultation with customers.

 Prompting clients to upgrade their existing packages and to purchase additional offerings.

 Co-ordinate with internal team to address clients’ needs and increase the customer relationship

 Prepare & send the quotation to customers for AMC or Cloud services renewal and do the follow-up.

 Identify the opportunity at each customer side or check with customers for any requirements or propose our other offerings or modules to them