Customer Relations Officer

Aimore Technologies

EXCELLENT OPPORTUNITY TO WORK WITH US!

*Graduate freshers can also apply !!

Aimore Technologies is a premier software training institute in Chennai, offering industry-focused IT training programs with a 100% placement guarantee. Join us in empowering students to achieve their career goals.

Responsibilities:

For Customer Relations Officer the candidate will need to:

Act as the primary point of contact for students ensuring exceptional training programs.

Understand and address student inquiries about training programs, placements, and schedules.

Build and nurture strong relationships with prospective and existing students to ensure satisfaction and engagement.

Calling out students and helping them complete their profile

Help in resolving students queries

Interact with students by phone, e-mail and online chat

Assist in promotional activities and student onboarding processes.

Gather feedback from students to improve training and service quality.

Requirements:

1. Min Qualification - Graduate

2. Strong verbal and written communication skills

3. Passionate and self-driven

4. Strong integrity and work ethics

5. Well versed with computers

6. Prior experience in Customer service or Customer Facing job will be an added advantage

Active listening: Listening to customers

Problem solving: Using critical thinking, decision-making, creativity, and information processing to solve problems

Attention to detail: Paying close attention to detail

Teamwork: Working well in a team

7. Flexible with Shifts (for female its Day Shift)

Qualifications

Bachelor's degree in Business Administration, Marketing, or a related field.

Proven experience in customer relationship management or a similar role.

Strong communication and interpersonal skills.

Proficiency in using CRM tools and Microsoft Office Suite.

Ability to handle student queries with empathy and professionalism.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Professional Degree

• Role

  Customer Relation Officer

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office