Customer Experience Manager

SharePal

Managing a team of customer support executives and keep them motivated.

Maintain good customer relationships to drive customer satisfaction.

Acting as a single point of contact for customers to resolve any order related issues by coordinating with internal sales and operations teams.

Take inbound customer leads and help them with our offerings .

Build good rapport and establish long term relationships with customers.

Helping customers in their end to end order journey with us.

Be the voice of the customers by having an in-depth understanding of their likes and dislikes and helping the company bring desired changes.

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Customer Experience Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office