Head - Visitor Experience

Dharohar

Role Summary:

Dharohar is looking for someone who loves to create the best customer experience. This role will require you to develop and implement strategies to attract, engage, and retain visitors while ensuring their satisfaction and enjoyment. The Head of Visitor Experience is responsible for overseeing and enhancing the overall visitor experience at Third Space.

You will be responsible to:

- Create and implement a visitor experience strategy aligned with the organization's goals

- Analyse the visitor journey to identify pain points and opportunities for improvement

- Ensuring efficient and effective visitor services, facilities, and infrastructure

- Tracking visitor metrics to measure performance and inform decision-making

- Working with cross-functional teams to create a cohesive visitor experience

- Promoting the visitor experience and managing visitor communications.

To succeed in this role, You must:

- Love making people smile

- Be an active listener

- Build connections with people quickly

- Stay calm under pressure

- Be really observant

It would help if you:

- Are process oriented

- Have experience in the hospitality/service sector

- Have attention to detail

• Experience

  3 - 7 Years

• No. of Openings

  1

• Education

  B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, Any Bachelor Degree

• Role

  Customer Experience Manager

• Industry Type

  NGO / Social Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Third Space, Plot no - 1, Near Bhuwana Gram Panchayat, Chitrakoot Nagar, Udaipur, Rajasthan 313001