Customer Conversion Executive (Sales)

Centre for Teacher Accreditation

This role offers exciting career paths in business development, marketing, etc, with the potential for owning and driving client portfolios (corporations, ed-tech organisations, school groups, foundations, etc)

Roles/Responsibilities:

- Drive conversion of retail and institutional leads through systematic follow-ups and strong data analysis.

- Upsell and cross-sell to customers based on needs and interests.

- Provide inputs to the Marketing team and MyCENTA community team on new potential initiatives.

- Build strong customer experience - regular query handling and tracking via a tech-enabled process

- Service institutional clients with relevant leads (. teacher candidate leads for employers)

Skills/Experience needed:

- Preferably at least 1 year of experience in customer relations / upselling and cross-selling. Freshers will be considered based on skills.

- Strong process orientation; ability to set up and follow processes.

- Strong data-handling, analysis and tracking skills; comfort with technology tools.

- Good written and verbal communication in English (ability to work with one more language, . Hindi, would be a bonus)

- High integrity in external relations while representing the brand and addressing customer queries.

- Experienced candidates, with team management skills, can apply for a Lead role to manage this unit.

• Experience

  1 - 4 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Customer Conversion Executive

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office