Customer Care (Voice & Non Voice Process)

Peak Minders

We are urgently looking to hire Customer Care Executives (CC) for our International (Australia) Voice & Non-Voice Process in Shimla. The details of the position and job description are given below:

Position: CC Executive

Job Location: Shimla (Kasumpti)

Minimum Qualification: Graduation (preferred)

*Freshers may also apply!

*Fluency in spoken English is a big plus

The executive is responsible for doing verification calls and quality checks to ensure the process flow in accordance with the requirements and guidelines set by the client.

Note: The process we are hiring for is not a sales process.

Responsibilities and Duties:

Ensure process flow and quality in accordance with the requirements of the client

Understand the job expectations and the quality measurement for performance evaluation

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  B.A, B.B.A, B.C.A, B.Com, B.Sc, Diploma, Higher Secondary, Any Bachelor Degree, Secondary School, Vocational Course

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office