Customer Care Executive - Trainer

Edujobs

CCE- Trainer (Customer care Executive)

Domain- Skill Development, NSDC, Telecom industry, Accelerated Mission For Better Employment and retention, Ministry of SKill Development

Qualification & Experience: Any Diploma / Graduate/ post graduate with minimum 2-3 year as a CCE/ CRM

About Edu jobs Academy- Edu jobs Academy Pvt Ltd is a 100% subsidiary and the training wing of 2COMS Consulting Pvt. Ltd. We are focused in generating employability and hence all the programs are designed to create and facilitate employment. Our aim is to create employable talent, productive from “DAY ZERO” …! Jobs Academy being the training wing of 2COMS has got its rich array of clients in various domains.

Job Description:

Roles & Responsibilities

� Take care of End-to-end development of candidate over the subject

� Keep record of daily class attendance & monitor class progress

� Conduct theory & practice sessions along with field visits

� Submit all reports timely to center head and training delivery team

� communicate timely with center manager and training delivery team

� Effective delivery of training both theoretical and practical.

� Ensuring the 100% attendance of the batch

� Ensuring the optimum number of passing percentage

� Taking effective participation in placement.

� Guide mobilizers to enroll the right candidate.

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Requirements

Profile of a desire candidate:

� Good Interpersonal Skills, Excellent communication and presentation skills.

� Knowledge and Ability to use different training methodologies aligned

� with audience profile

� Presentable, Motivator and good leadership skills

� Good people management and interpersonal skills

� Extensive knowledge of learning principles and modern training techniques

� An ability to manage the full training cycle

• Experience

  1 - 4 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Customer Care Trainer

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office