Customer Care Specialist / Customer Care Executive

  • icon job experience 1 - 2 Years
  • icon job opening 30 Openings
  • icon salary 1.5-3.0 Lac/Yr
  • icon job location Kolkata
  • Face-to-Face interview Face-to-Face interview
Key Skills

Sales Process

Job Description

*Company Overview:*

Webvio Technologies Private Limited is a prominent International BPO headquartered in Kolkata, specializing in the International Travel Sales Process.

*Job Overview:*

Job Title: Customer Care Specialist / Customer Care Executive

Job Type: Full-Time

Job Location: Kolkata

Salary Range: INR 15,000 to INR 28,000

Experience Level: Mid-Level (1-2 years)

*Qualifications and Skills Required:*

. Minimum of 10+2 education level

. 1-2 years of experience in an INTERNATIONAL Sales campaign

. Excellent communication skills

. Proficiency in Sales Processes, Customer Service, Customer Support, and Sales Management

*Roles and Responsibilities:*

. Develop and maintain client relationships

. Understand clients business needs

. Handle inbound process for Travel Sales with B2B focus

. Work night shifts (full-time)

. Resolve queries related to travel tickets and convert calls into sales opportunities

Participate in an unlimited incentives program.

Mahek Shaw

HR Department

Webvio Technologies
  • Experience

    1 - 2 Years

  • No. of Openings

    30

  • Education

    Higher Secondary, Diploma, Professional Degree

  • Role

    Customer Care Specialist

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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