Customer Care Specialist / Customer Care Executive

Webvio Technologies Private Limited

*Company Overview:*

Webvio Technologies Private Limited is a prominent International BPO headquartered in Kolkata, specializing in the International Travel Sales Process.

*Job Overview:*

Job Title: Customer Care Specialist / Customer Care Executive

Job Type: Full-Time

Job Location: Kolkata

Salary Range: INR 15,000 to INR 28,000

Experience Level: Mid-Level (1-2 years)

*Qualifications and Skills Required:*

. Minimum of 10+2 education level

. 1-2 years of experience in an INTERNATIONAL Sales campaign

. Excellent communication skills

. Proficiency in Sales Processes, Customer Service, Customer Support, and Sales Management

*Roles and Responsibilities:*

. Develop and maintain client relationships

. Understand clients business needs

. Handle inbound process for Travel Sales with B2B focus

. Work night shifts (full-time)

. Resolve queries related to travel tickets and convert calls into sales opportunities

Participate in an unlimited incentives program.

Mahek Shaw

HR Department

Webvio Technologies

• Experience

  1 - 2 Years

• No. of Openings

  30

• Education

  Diploma, Higher Secondary, Professional Degree

• Role

  Customer Care Specialist

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office