Urgent Opening For Customer Care Specialist

  • icon job experience 1 - 5 Years
  • icon job opening 2 Openings
  • icon salary 3.0-4.5 Lac/Yr
  • icon job location Bangalore
  • Face-to-Face interview Face-to-Face interview

Job Description

Job Description

Profile - Customer Care Specialist

Location- Bangalore, Marathahalli

Salary - 3 to LPA

Exp - 1 to 5 years

Semi voice process

Job Description

Handling inbound or outbound calls and / or emails

Knowledge of TAT, compliance, ticketing systems, CSAT.

Working on short SLA and clearing backlogs.

Should be familiar with Customer Empathy, customer service.

Ensure no errors occurred while assisting customers

Reaching productivity that meets job standards, while working with speed and accuracy.

Answer queries about products or the company.

Responding in a timely and effective manner to all internal communication

Adheres to and supports company policies and practices

Note:Rotational off and Rotational Shift time..
  • Experience

    1 - 5 Years

  • No. of Openings

    2

  • Education

    Diploma, Any Bachelor Degree

  • Role

    Customer Care Specialist

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About BZ Consultant

We are a leading firm providing comprehensive staffing and financial services consulting for both individuals and corporations. With a focus on excellence and client satisfaction, we offer tailored solutions to meet the unique needs of our clients. For individuals, we specialize in career guidance, job placement, and talent development, helping them achieve their professional goals.
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