Female - Customer Care Specialist - Shahdara Delhi

Pratiharye

0 - 1 Years
1 Openings
2.0-2.5 Lac/Yr
Shahdara Delhi
Face-to-Face interview

Key Skills

Customer Care Specialist

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Job Description

The Customer Order Processing and Support Specialist is responsible for confirming customer orders, ensuring accuracy in order details, and coordinating with the logistics team for timely dispatch and tracking. They handle customer queries, providing prompt and effective resolutions to ensure a smooth and satisfactory experience. This role demands strong communication, attention to detail, and a customer-first approach.

Experience
0 - 1 Years
No. of Openings
1
Education
B.A, B.B.A, B.C.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Sc, Higher Secondary, Any Bachelor Degree, Secondary School
Role
Customer Care Specialist
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Pratiharye

Welcome to Pratiharye, where intimate moments become unforgettable memories. Our journey started in 2020, while shopping with a close friend. As we looked through lingerie options, we realized there was a significant gap in the market affordable, high-quality lingerie was hard to come by. The existing options were either too expensive or lacked the quality which we were looking for. We started thinking for a solution and ordering from international sites seemed like a solution, but the extremely high prices and lengthy delivery times made it less than ideal. Furthermore, the inconvenience of returns and the inability to meet urgent needs left us feeling frustrated.