Female - Urgent Opening For Customer Care Specialist

Aymrk Media Private Limited

Key Responsibilities

1. Lead Generation and Revenue Conversion:

�� Conduct outbound calls to potential clients, presenting advertising

opportunities available on our digital screens.

�� Identify and qualify leads, turning inquiries into confirmed bookings.

�� Negotiate advertising packages and close deals to achieve revenue targets.

2. Inbound Call Management:

�� Respond to inbound inquiries, providing information about advertisement

slots, pricing, and campaign customization.

�� Assist clients in selecting the most suitable advertising options for their needs.

3. Relationship Building:

�� Develop and nurture strong relationships with clients to encourage repeat

business.

�� Offer tailored solutions that align with client goals, ensuring satisfaction and

long-term partnerships.

4. Advertisement Coordination:

�� Collaborate with internal teams to ensure timely placement of advertisements

and seamless execution of campaigns.

�� Monitor and confirm that advertisements are displayed correctly and

according to client specifications.

5. Reporting and Documentation:

�� Maintain detailed records of calls, leads, bookings, and client feedback in the

CRM system.

�� Prepare reports on sales performance, client engagement, and revenue growth.

Requirements

�� Proven experience in customer service, sales, or lead generation roles.

�� Excellent communication, persuasion, and negotiation skills.

�� Ability to manage high call volumes and multitask effectively.

�� Familiarity with CRM systems and sales tracking tools.

�� A proactive and goal-oriented approach to generating revenue.

• Experience

  1 - 3 Years

• No. of Openings

  10

• Education

  Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc, Any Bachelor Degree

• Role

  Customer Care Specialist

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  No.2242, AP Block, 12th Main Rd, Shanthi Colony, Jawahar Colony, Anna Nagar, Chennai, Tamil Nadu 600