Customer Care Representative

  • icon job experience 2 - 3 Years
  • icon job opening 2 Openings
  • icon salary 2.0-2.5 Lac/Yr
  • icon job location Pune
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Relationship Customer Care Customer Support

Job Description

Follow up for Disbursement/ Payment with Customer/Bank

Generate and send Demand Letters to respective customers

Maintain Customer progress data, and follow up data

Follow up with documentation for timely delivery of each customers Agreement/ SD/ REG/ NOC/ROC etc

Solve customers post sales queries

Ensure NO DELAY for receipt of payment / generate demand

Customer Walk Ins each project should be handled by each individual executive only.

Maintain all customers data in Software

Enter Customer payment details in software

Generate Necessary documentation from Software

Customer Possession

Agreements

NOC

Any other document

Follow up with Customer and Registration Agent/Office regarding Stamp Duty/Registration process of customers

Ensure all documents are correctly made, franked, and duly signed by both parties (customer and directors)

Ensure NO DELAY/NO MISTAKE regarding any documentation process
  • Experience

    2 - 3 Years

  • No. of Openings

    2

  • Education

    Higher Secondary

  • Role

    Customer Care Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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